24/7/365 Protection: How the Security Operations Center (SOC) and SMM Keep an Eye on Your Network

24/7/365 Protection: How the Security Operations Center (SOC) and SMM Keep an Eye on Your Network on cyberguard360.comLearn how CyberGuard360’s proprietary technology protects your critical data

When it comes to working with a cybersecurity provider, it’s important to understand that not all companies have the experience and tools in place to adequately protect an organization from the array of constantly-evolving threats. More than 4,000 cyber-attacks occur each day, illustrating the importance of constant vigilance and having the infrastructure to execute it.

CyberGuard360 is adept at helping companies of all sizes strengthen their security posture while ensuring compliance with relevant cybersecurity standards. To accomplish these goals, our team has developed a proprietary, best-in-class solution to keep a watchful eye on your network and data infrastructure.

An introduction to the SOC and the SMM

CyberGuard360’s Security Operations Center (SOC) is a facility staffed with security experts who intently monitor alerts about potential threats – verifying them if they are legitimate and reacting as necessary.

We’ve also developed a proprietary Security Management and Mitigation (SMM) tool that identifies these alerts amongst tens of thousands of data streams, constantly updates its databases to track them and raises the alerts to the attention of the SOC team in real-time. The SMM automates complex processes that monitor each and every aspect of a client’s network footprint for threats; when a known threat is identified the SMM automatically reacts to quash it.

What makes SMM such a revolutionary tool?

While there are many hardware and software-based cybersecurity tools, few offer a customized solution that adapts to the nuances of a particular organization. These nuances could include varying regulatory requirements and significantly different patterns of data usage, as well as completely different infrastructure needs based on how data is collected and/or stored. Because the SMM is a completely proprietary tool that’s not available off the shelf, it’s been developed to adapt to the unique needs of each client.

The SMM tool offers a single dashboard which provides complete visibility into a network, all the way down to the endpoint. It knows, in real time, what is happening across an entire network. Unusual user behavior, cyber attacks, erratic traffic, and sensitive data being moved to unauthorized devices are just a few of the threats that are actively monitored through CyberGuard360’s SMM. It goes beyond traditional security information and event management (SIEM) tools to provide real-time information monitoring, management, and audit and compliance reporting functions.

How the SMM handles potential cyber threats

The SMM creates instant threat notifications based on a variety of ever-changing algorithms, and each potential issue is communicated to the Security Operations Center (SOC). Statuses are displayed as green for good, yellow for caution, and red for an alert. Once a potential threat has been discovered, our security personnel springs into action to first determine if the threat is real, and if so, how it needs to be addressed. This combination of automated software checks along with human oversight provides 24/7 protection.

Common issues that are spotted by SMM and evaluated by the SOC

These are general examples, but they’ll give you a sense of the security that’s provided by our SOC in conjunction with SMM software:

  • Bandwidth monitoring – We may designate a normal bandwidth range of 3 to 10 Mbps of usage for a certain organization; if a machine starts generating a much higher amount of traffic (say, 20 or 30 Mbps) for a sustained period of time, it will generate a yellow alert that is evaluated by our monitoring team. If this data makes it out onto the internet or is directed to systems with sensitive data, the SMM automatically upgrades the alert to red.
  • User monitoring – Our tools also have the ability to monitor user accounts and spot vulnerabilities. For example, if an executive goes on vacation yet this individual’s user id is employed at his or her terminal, the SMM will generate a red alert.
  • External drive behavior – Device-level monitoring can be used to flag instances where critical data such as credit card information is copied to an external hard drive. This creates an instant red alert.
  • Perimeter monitoring – Unless you’ve hired a firm to complete penetration testing and you’ve completely secured your firewall, you’ll want to know when perimeter attacks occur. For example, the SMM will generate a red alert if it spots a reverse DNS lookup that attempts to access the active directory server.
  • Thousands of other potential cyber-attacks – There are literally thousands of potential events that could create yellow or red alerts, depending on additional environmental conditions. Our software first works to understand normal behaviors and then uses this baseline to spot abnormal threats – followed by the SOC team reacting accordingly.

Interested in learning more about our Security Operations Center and SMM?

If you’d like to learn more about the security provided by our Security Operations Center powered by SMM, reach out to the CyberGuard360 team today at 844-315-9882 or through our online contact form. We’d be happy to provide a complimentary security consultation that identifies potential holes in your security posture – and determines the right solutions to plug them.

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