Ask the right questions now, avoid stress and frustration later
In the modern business world, threats to a company’s digital infrastructure are as common as water cooler conversation. Your organization has an obligation to protect its digital assets and keep its team informed and vigilant. While there is much you and your staff can do internally to ward off threats, it has become increasingly necessary to partner with a third-party cybersecurity expert in order to ensure that someone is looking out for you around the clock.
When the time comes to take that step, here are a few things to keep in mind as you evaluate potential firms.
1. Do they provide what you need?
The information security landscape now offers hundreds of products and services to protect companies from attack, and new offerings show up at a breakneck pace. The market will likely reach $181 billion in 2021 and grow at an annual rate of 9.5 percent between 2016 and 2021.
Maneuvering through this wilderness of options can be intimidating, particularly for the Luddites among us. But there are some key things to have on your checklist.
- Is the solution comprehensive? Does it address every area of your company? Are there any outstanding vulnerabilities? CyberGuard360 leverages proprietary, powerful, behavior-based threat detection to protect data from all manner of intrusions.
- Is it truly right for your company? Each industry has unique security needs.The government, finance, healthcare, and other sectors all have different obligations and regulations to consider. A custom solution is a balancing act between cost and benefit. When all is said and done, it should comply with all regulations and be more expensive for attackers to succeed than it’s worth to them.
- What is the impact on daily life? Every policy change, best practices memo, and new rule affects your staff’s productivity and morale. Too often, companies implement new security protocols without considering the effect on the average worker when he or she logs in every day.
2. Are they in it for the long haul?
The road to adequate cybersecurity is long, winding, and often doesn’t have a destination at its end. Every company travels a different course and needs different tools to accomplish its goals. You may not get this service from a huge, one-stop-shop corporation, nor from a hodgepodge of specialized security vendors. If a firm presents a suite of tools, declares “Mission: Accomplished,” then walks away, it’s time to be wary. Comprehensive solutions involve continued monitoring, product refreshes and patches, and education on the latest threats and countermeasures.
Be especially attentive to the timeframe of each firm’s proposal. An offer of a limited, short-term engagement may indicate an interest more in the sale than security. CyberGuard360 will travel that long road with you.
3. Do they walk the walk?
Cybersecurity services are in great demand and professionals in the field are in short supply. Make sure the firm you select has the practical experience and people-skills to back up its credentials.
- Have they been in the trenches themselves? A firm that actually practices the security that they preach will almost always understand your situation better than one who is purely a consultant.
- Ideally, they will not only consult but also develop solutions customized to your specific digital behaviors, processes, and problems. This saves time and reduces the need to bring in a separate developer.
- A partner should help properly train your staff, from the assistants on the front lines all the way up to the executive suite. Translating complex security protocols and strategies into plain-speak is a unique talent, but one your chosen firm should have. CyberGuard360 provides comprehensive training and weekly “refreshers” to ensure all members of your team are on the same page.
- Certifications and citations are relevant, but they are no substitute for hard experience. Audit a provider’s current and previous clients. Probe them with direct questions about track record, deliverables, and cost. A little more time spent on research now can help avoid big issues later.
And, if all else fails…
You could always just hire this kid.
Though he may be booked.
At CyberGuard360, our clients across four states and 40 industries are guided safely through the threat landscape. Our wide array of services includes system security suites, risk assessment, education and training, and disaster recovery. If you’d like us to put our expertise to work for you, give us a call at 844-315-9882 or submit any questions via our contact form.